Welcome to 399bat com. These Terms & Conditions constitute a legal agreement between 399bat com and its users. By creating an account or using the site, you are deemed to have accepted these Terms & Conditions.
This document is written in English to ensure all users in Bangladesh can easily understand it. However, in matters of legal interpretation, the decision of 399bat com authorities shall be final. If you have any questions, please contact our support team.
1 General Information & Overview
399bat com (operated by 399bat com Ltd.) is a licensed online betting and gaming platform serving users in Bangladesh and other regions. Sports Betting, Live Casino, slots, and other gaming services are available on our website at https://399batcom.bet.
These terms and conditions apply to all services provided by 399bat com. Our Privacy Policy and Responsible Gaming Policy are also considered part of these terms.
- These terms and conditions are available in both English and Bengali
- In the event of a legal dispute, the laws of the country where 399bat com is registered shall apply
- If any part of the Terms & Conditions is unclear, please contact our support team
2 Account Registration & Verification
To create an account on 399bat com, you must provide accurate and complete information. Registering with false or incomplete details may result in your account being suspended at any time.
- Each individual may register only one account
- The name, address, and contact details provided at registration must be accurate
- A national ID card or passport may be requested for KYC (Know Your Customer) verification
- Verification must be completed within 30 days of registration or prior to the first withdrawal
- 399bat com reserves the right to withhold withdrawals if verification has not been completed
3 Age Restrictions & Eligibility
399bat com is intended for adults only. We strongly urge minors to refrain from using this platform.
| Terms | Description |
|---|---|
| Minimum Age | 18 years of age or the minimum age required by local law, whichever is higher |
| Proof of Identity | National ID Card / Passport / Birth Certificate |
| Geographic Restrictions | Accounts cannot be created from restricted countries |
| Mental Capacity | Only individuals who are of sound mind may register an account |
If an account belonging to a minor is identified, it will be immediately closed and all balances will be forfeited.
4 Deposit & Withdrawal Policy
All financial transactions on 399bat com are fully secure and encrypted. However, certain transaction guidelines must be followed.
- Deposits must be made using a payment method registered in your own name
- Third-party payment methods are not accepted
- Minimum deposit and withdrawal amounts are listed on the payments page
- Withdrawals may take 1–5 business days to process
- Additional verification may be required for anti-money laundering purposes
- It is recommended to use the same payment method for both deposits and withdrawals
5 Betting Rules
There are a few basic rules to follow when betting on 399bat com. These rules apply equally to all users.
- Once confirmed, a bet cannot be changed or cancelled (except via the cash-out feature)
- Pre-match bets will not be accepted after a match has started
- If incorrect odds are displayed due to a technical error, 399bat com reserves the right to void the affected bets
- Betting limits are subject to change from time to time
- Bets will be reviewed if suspicious betting patterns are detected
Certain special rules apply to live betting. If a bet is processed late due to connectivity issues, it may be considered void.
6 Bonus & Promotion Terms
399bat com regularly offers a variety of bonuses and promotions. Each offer comes with its own specific terms.
| Bonus Type | General Terms |
|---|---|
| Welcome Bonus | Typically requires 1–5x wagering |
| Reload Bonus | Applicable once per week |
| Cashback | Awarded based on net losses |
| Free Bet | Applicable on selected markets and at minimum odds |
| VIP Bonus | For eligible VIP members only |
- Multiple bonuses cannot be used simultaneously (unless otherwise specified)
- Bonus amounts cannot be withdrawn directly — the wagering requirement must be met first
- Bonus validity periods generally range from 7 to 30 days
- Any evidence of promotion abuse will result in the bonus being voided
7 Prohibited Activities
399bat com is committed to maintaining a fair and safe platform. The following activities are strictly prohibited:
- Creating or managing multiple accounts
- Using bots, scripts, or automated software
- Colluding with other users to gain an unfair advantage
- Bonus hunting or bonus abuse
- Using the platform for money laundering or processing illegal funds
- Probing or exploiting security vulnerabilities on the site
- Operating an account under a false identity
If such activity is detected, the account will be immediately suspended, all balances will be forfeited, and legal action will be taken if necessary.
8 Account Closure & Suspension
399bat com reserves the right to close or suspend an account under the following circumstances:
- In the event of a terms violation
- In the event of verification failure
- In cases of suspicious transactions or betting patterns
- At the user's own request (voluntary closure)
- Under the Responsible Gaming program
You may close your account at any time by emailing our support team. You will be given the opportunity to withdraw any remaining balance before the account is closed (subject to applicable conditions).
9 Limitation of Liability
399bat com is not liable for the following:
- If a bet or transaction fails due to internet connectivity issues
- When third-party services (such as payment gateways) are temporarily unavailable
- Losses resulting from unauthorized account access (where caused by the user's own negligence)
- For financial losses incurred through betting
10 Changes & Updates to Terms
399bat com reserves the right to update these terms and conditions at any time. Any changes will be published on this page along with the revised date.
- For significant changes, a notification will be sent to your registered email
- Continued use of the site after any update will be considered acceptance of the revised terms
- We recommend visiting this page regularly
11 Contact & Support
If you have any questions or complaints regarding the terms and conditions, please contact us:
- Email: support@399batcom.bet
- Live Chat: Click the chat icon in the bottom-right corner of the site
- Time: 24 hours a day, 7 days a week
Our team is always ready to assist you in Bangla — no matter what you need help with.